FAQ

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

You can pay with any of the payment methods shown at checkout. Our checkout is secure and encrypted for your safety.

Can I modify or cancel my order after placing it?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order is processed, modifications may not be possible.

Do you ship internationally?

Not yet. We currently ship to addresses in the United States only.

How long does shipping take?

Orders ship within 1–2 business days and most arrive within 4–9 business days. You'll get a tracking number by email as soon as your order ships.

Do you offer free shipping?

Yes! Shipping is free on every order within the United States. We currently ship to US addresses only.

Can I track my order?

Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use it to follow your package on the carrier’s website.

How do I find my size?

Sizing details (neck, chest or bed measurements) are listed in each product description. Not sure which size to pick? Contact us and we’ll gladly help.